Standard Shipping Policy:
MotoProHQ, LLC applies flat rate shipping by State and pre-determined shipping zones combined with the weight of your ordered items.
Products ship Monday thru Friday, the business day following the receipt of an order. Saturday and Sunday orders will ship out first thing Monday. Orders typically ship via USPS. Heavier orders can be shipped out by UPS or Fed Ex.
Standard Return Policy:
Due to the size, weight and complexity of our products, we do offer returns for a full refund less shipping. When purchased, regional flat rate shipping is applied and MotoProHQ picks up the balance according to your specific delivery location. When processing a return, the customer is responsible for return shipping.
The product(s) must not be used, damaged or scratched and all parts accounted for. Once MotoProHQ receives your return and restocks all items, we will refund your purchase amount less shipping to the same payment card used at time of purchase. An Unopened box can be shipped back safely, once affixing the proper return label.
For an Opened box, follow these instructions. Due to the weight and complexity of the products, damaged return costs may apply. Repack the product as close to the originally packaged formation as possible. Parts can easily scratch other parts if not packed properly. Be sure to use the provided paper and foam. Then, add more paper or filler to the box to avoid damages. When shaken, the box should not rattle if properly packed.
Once the refund is requested, within two business days, the buyer will be refunded to the same payment card used at the time of purchase.
MotoProHQ seeks satisfaction, so if you ever have any issue or question let us know and we'll take care of you.